We’re here to help
Our support team is available 10am to 5pm GMT Monday – Friday.
Our typical reply time is within 48 working hours.
Thank you for purchasing one of our premium plugins. We only offer support only to our Buyers with a Valid Purchase Code. Please note that we cannot assist with general WordPress support or provide you with plugin modifications and customizations in any circumstances. If you need any customization service you may request a quote from us.
What we support
We provide free support only when there are bugs and issues with our plugins due to a WordPress core update.
What we don’t support
Our support is NOT applicable to the following queries:
- Free customization or code-modification requests
- Requests for additional features. We will see them as advice from you. Which features will be added in the next version of the plugins are decided by us.
- Requests to edit or debug your website.
- Issues related to third-party plugins and components.