Are you facing the WooCommerce negative stock issue?
If yes, then you have landed at the right place!
Recently, many WooCommerce users have been facing the WooCommerce negative stock issue, and it is quite an issue that could cause you to lose customers.
So In today’s article, I’ll share a few ways to fix and prevent the WooCommerce negative stock numbers to avoid customer loss. In the end, I’ll also tell you how to manage your stock more effectively without losing customers.
Before diving into the tutorial, let’s understand the WooCommerce negative stock.
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What is the WooCommerce Negative Stock?
When two customers checkout simultaneously for the same product, both checkouts can be successful, and if that is the case, this will result in a negative inventory. This negative inventory is reflected within the administrative interface.
The concurrent execution of the code at the WooCommerce end could unintentionally cause WooCommerce to oversell product stock. This will result in negative stock numbers in WooCommerce.
You might have to reach out to every extra customer who ordered the product simultaneously and ask them to cancel the order. This leaves a bad impact on the customers and the business’s reputation.
So It is essential to fix the WooCommerce negative stock numbers to give your customers a smooth and excellent shopping experience. So without further, let’s jump into the tutorial to fix the WooCommerce negative stock.
How to Prevent the WooCommerce Negative Stock?
The first thing you need to ensure to prevent the negative stock in WooCommerce is to turn off the backorders for each product.
Backorder is one way to accept orders for out-of-stock items. This may cause negative stock numbers in WooCommerce.
So you first need to turn off the backorders. You can follow the following steps to turn off the backorders in WooCommerce.
- Navigate to Products
Navigate to Products » All Products from your WordPress admin dashboard.
- Select the Products
Select the products by checking the checkbox for which you want to turn off the backorders.
- Edit the Products
Select ‘Edit’ from the action dropdown and click the ‘Apply’ button to edit all the selected products at once.
- Disable the Backorders
Now from the ‘Backorders’ dropdown, you’ll get a few options, but you need to select the ‘Do not allow’ option to turn off the backorders for all the selected products and prevent the negative stock.
- Update the Products
Click the ‘Update’ at the bottom left side of your screen to save the settings for all the products.
How to Enhance the User Experience?
- Set a reserve cart timer on the checkout page – this will help increase your conversion rate and help avoid having negative stock.
- Automatically display the product lead time for out-of-stock products – This will help you prevent negative stock, enhance the user experience, and increase customers’ likelihood of buying your product.